Abhishek Kumar
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Activity overview
Latest activity by Abhishek Kumar-
Abhishek Kumar created an article,
Attachments
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center.The knowledge base...
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Abhishek Kumar created an article,
Article with image
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how.You can also change the design of your Help Center. If you're comfortab...
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Abhishek Kumar created an article,
Article with video
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Abhishek Kumar created an article,
Content formatting styles
Note: Lorem Ipsum has been the industry's standard dummy text ever since the 1500s.Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magn...
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Abhishek Kumar created an article,
New Article
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help Cente...
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Abhishek Kumar created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Abhishek Kumar created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Abhishek Kumar created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Abhishek Kumar created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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Abhishek Kumar created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...